Effective Date: 02 May 2025
At Smart Follow-up Assistant, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data.
1. Information Collection
We collect personal information, including but not limited to names, email addresses, phone numbers, and other contact details, solely for the purpose of providing our services.
2. Use of Information
The information we collect is used exclusively to:
Provide and improve our services
Communicate with you regarding our services
Comply with legal obligations
3. Information Sharing
We do not share, sell, or disclose your personal information to third parties for marketing or promotional purposes. The only exceptions are:
Aggregators and providers of text message services, to the extent necessary for service delivery.
Subcontractors assisting in support services, such as customer service.
4. Text Messaging Originator Opt-In Data and Consent
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to:
Access the personal information we hold about you Request correction of any inaccuracies Request deletion of your personal information, subject to certain legal exceptions
To exercise these rights, please contact us at [email protected]
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through our website or other appropriate channels.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: (646) 847-6619
Address: 444 Josephine Street, Dallas, TX 75246, United States